At Dawson Lodge Kennels, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use and safeguard the information you provide to us through our website for booking purposes and administrative needs.

1. Information We Collect:

• When you visit our website or make a booking, we may collect personal information such as your name, email address, phone number and pet details.
• We may also gather non-personal information, including your IP address, browser type, and operating system, to enhance your website experience.

2. Use of Information:

• Your personal information is used solely for the purpose of processing bookings and managing administrative tasks related to your pet’s stay.
• We may use your contact information to communicate with you regarding your booking, send booking confirmations and provide updates or important information about your pet’s stay.

3. Data Security:

• We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
• Access to your personal data is restricted to authorised personnel who need to use it for the purposes outlined in this Privacy Policy.

4. Third-Party Disclosure:

• We do not sell, trade, or otherwise transfer your personal information to third parties unless necessary for booking-related purposes, in the event of a medical emergency or required by law.

5. Cookies:

• Our website may use cookies to enhance your browsing experience and track usage patterns. You can choose to disable cookies in your browser settings, but this may affect certain functionalities of the website.

6. Links to External Sites:

• Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites and encourage you to review their respective privacy policies.

7. Consent:

• By using our website and providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

8. Updates to Privacy Policy:

• We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly for any updates.

9. Contact Us:

• If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at info@dawsonkennels.co.za

By continuing to use our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting Dawson Lodge Kennels with your pet’s care and privacy.